My car broke down so I had to get a rental car. Insurance paid everything so instead of Zell am See I had to go to Kaprun... Not only further away but also harder to find. It was a few hundred meters away than Google said it was.
I should have gotten an replacement car so that means similar to what I drive myself... But because they only had one car I got an "Upgrade" (too big and gasoline instead of diesel) I pay normally around 50 euro to get back home now I had to pay over 100 euro for the same drive.
They helped me perfectly, friendly staff. Always good to be helped with a smile. It took a bit longer but in the end it was all good.
I drove less than 20km and already went down one stripe of my gasoline... So it wasn't filled completely... What people do to save a little bit of money... But that is something I can't pin on Sixt because that is hard to check what others do.
So all things considered I gave 4 stars because of the great smiles that helped me.