You know, this rental joint is pretty good. It's hard to articulate why I don't give them more stars.
There is just a general sense of malaise, which I feel I share with the employees of this place. And I am not criticising them.
I've written many reviews and I try to be specific. In this case, it's difficult.
My best guess is that there is some trickle down problem that derives from a corporate mismanagement issue.
I like renting nice cars, and this company advertises this is their specialty. However, they just seem to never actually have them. And there seems to be no interest to accommodate the needs of their customers.
Maybe this is the issue. Its false advertising maybe. They seem to present themselves as a premium service, but they just aren't.
I wouldn't feel this way at Enterprise or Budget, or whatever. I would expect nothing.
At this place, I expect something more because they present themselves in marketing as offering something more.
But they simply don't.
There it is.