A long wait for the shuttle service which then resulted in me getting a taxi to their office which is off site. However, once there the service was friendly and efficient. They were very apologetic about the fact I'd been waiting so long and the wait resulted in me getting a taxi. To compensate I was given a "free 1/4 of a tank" I would from past experience encourage anyone hiring a vehicle to take a video of the vehicle when handed over, there were no issues on this occassion but I speak from experience of hiring with another company. They were busy when I was returning the vehicle which I hadn't factored into my journey back to airport but got there in time to check in so all good. Would definitely use them next time I'm over.